The Patrol Division is under the direction of the Area Command Lieutenant Kathy Thompson.
The Patrol Division is divided into six patrol teams; with the patrol officers working a combination 3-12 / 4-10 schedule. The Patrol Division is comprised of the officers assigned to uniformed patrol which are the first to respond to calls for assistance in the community. This would include the Traffic Unit, K-9 Teams, and Reserve Officers. The Patrol Division operates 365 days a year, twenty-four hours a day. Response times and calls for service are not only a concern to the department, but to the community as well.
The Rialto Police Department understands the importance of response times and will be aggressively re-evaluating staffing, call types, and other factors that affect this. As the City’s population increases, freeways are completed, and residential properties increase in numbers, so does the department’s obligation to provide services. Staff is committed to stay in front of this issue and evaluate both internal and external factors that impact the ability of the department to effectively police its community. To function effectively, the Rialto Police Department recognizes that it must have the trust and confidence of the community. Therefore, the organization’s commitment to the principles of community policing will remain unwavering.
The Rialto Police Department subscribes to the concepts of "evidence-based policing." "Evidence-based policing" is the use of the best available research on the outcomes of police work to implement guidelines and evaluate agencies, units, and officers. It suggests that just doing research is not enough and that proactive efforts are required to push accumulated research evidence into practice through national and community guidelines. These guidelines can then focus in-house evaluations on what works best across agencies, units, victims, and officers.